Amazon India — Fake promises and cheating

Address:

Mumbai City, Maharashtra

My name is zair sayed and I had bought Air condition from Amazon Order #[protected] Mar/31/2015. That time there was a Cashback offer worth Rs 2000 on Amazon. It was told to me that I will get the caskback within 15 days that never happened. Then I called the customer support representation explaining him the entire story and he said that he will escalate the matter to his senior and credit the cashback amount back in the same account from where it was charged, which never happened. Then I had sent an email to Amazon explaining the complete story and showing my frustration which had no impact on Amazon team. Whenever I email them this is the response that I get in return, Hello, I understand your concern regarding the cash back for the order #[protected] which you have not yet received. I completely understand your disappointment. That's definitely not what we want our customers to experience. I've reviewed our previous correspondence with you, and I'm very sorry about the incomplete information you received. So please don’t believe in Amazon in reality they are doing fraud by showing the Ads and exciting offers.