Amazon India — false claim made by delivery guy

Hi. I am subhi. I have ordered a skybag cardiff polyster 52 cm blue travel duffle (Dftcar52blu) on 25th may 2018. My order number was[protected]. Order was to be shipped at chirgaon (284301). I had preferred pay on delivery option.

In morning, i got a text from amazon india that my order was arriving today. And in afternoon, i got a text that i had returned my order. But no delivery guy has come to give my place to deliver my order neither i have been contacted by any delivery guy.

So, my complaint is that it is a very unprofessional thing and certainly will erode my confidence on amazon india service as i was waiting to get my order. This is completely a time wasting exercise performed by your employee by making such a false claim and getting rid of his duty by making false claim that customer had returned the order.
Please take the issue seriously.