Amazon India — False tracking update

Regarding order#[protected],[protected]

Hi.. Today morning i received a message that my consignment is out for delivery but no one has attempted to deliver.In the evening i got a mail that "no was available to receive the order", i got surprised how one can update like this.. They would have updated... Item delivered.. Though it would not have been delivered.
In such case who is goona fight about the reality. They need to make the things more transparent. Also when contacted the customer representative to rectify the same he told me he has no authority to rectify the same will have to wait for another 24 hrs for the same. There is no respect of trust which the amazon is claiming to have with their customers.
If you can look into the issue please do so.
Thanks,
Ritesh