Amazon India — Faulty mobiles received : returned 10 days back but cashback not received | |||||
Hi All, My Name is Varad, I ordered Microsoft Lumia 550 8GB 4G Black mobile to gift my brother with Order Number[protected], when my brother received it it was not working properly the battery not working more-than 1 hour on stand by. So i contacted amazon for refund and phone was collected by next day on 16th Jan and the courier guy from ATS(Amazon Transportation Services), i'll receive my refund same day in my Credit Card. I contacted Amazon Customer care 3-4 times, every time they are saying i'll receive my refund amount very soon but now 10 days passed, no refund received. Now they are saying you purchased thru some seller not by Amazon you just used our portal to order the product. so you will be getting refund the amount by that seller. Please Help. Was this information helpful? | |||||
Amazon India customer support has been notified about the posted complaint. | |||||
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