Amazon India — faulty treadmill and no consumer support

Address: 2A, Latitide Towers, Timberlake Colony, Raidurgam, Hyderabad, Andhra Pradesh, 500104
Website: www.powermaxfitness.net

We bought a treadmill (Powermax tda 230) in amazon in may 2018, it broke down within 5 months.
We have been raising complaints with amazon and also seller powermax fitness.
Powermax did some trail and errors and blamed that our home power is not good inspite of having many devices working properly we agreed to put up a voltage regulator (Of their own company - powermax bought from amazon only) as they suggested to fix issue. When we asked to come and fix machine they asked us to remove negative review comment on amazon and only then they would resolve issue.in this way they have dragged and wasted 12 months warranty.

We raised same issue with amazon how seller is threatening us to remove comment to provide service, but no response from amazon too.
There are similar complaints on the same company in amazon, we only checked this after we started facing issues, even then amazon is entertaining them as top rated product.

We spent nearly 50, 000 on treadmill, power checkup and voltage regulatory and all are wasted.

Please try and take serious action on powermax fitness and amazon for doing such unethical business online.
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
 
1 Comment

Comments

I dint get a clear bill
I want a clear bill again because I have to remburse in my office
So please send me a bill to the second address you have got order from

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    20211
    Pending
    0
    Resolved
    1475
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information