I have still not received my refund of rs.354.75 for my cancelled order [ order id:[protected] ] of book entitled "leadership material: how personal experience shapes executive presence", despite repeated follow-ups. Please let me know for how long do i have to continue doing these follow-ups???
The amazon customer service told me on 20-may that i will receive my refund by 24-may. Today is 29-may. How long will it take for the refund to be given to me???
Osho raman
Contact: [protected]
Email: [protected]@gmail.com
Jun 10, 2019
Complaint marked as Resolved One mature and responsible Amazon customer care representative (Jaya Lakshmi) at once initiated my refund and gave me confidence that i will receive my refund by 20 June. Finally i got back my refund on 10 June. We need more of such active members in the customer care department. Otherwise the other customer care representatives were just hopeless and couldn't solve my issue for almost a month.
My advice to everyone is this: The only solution to get back your money/refunds is to KEEP DOING FOLLOW-UPS AND KEEP RUNNING AFTER THE CONFUSED CUSTOMER CARE TILL YOUR LAST BREATH. If the problem is still not resolved, then file a police complaint.
Amazon India customer support has been notified about the posted complaint.
May 30, 2019
Updated by Osho Raman I request please inform me what is the status of my refund of Rs.354.75 for my cancelled order [ order id:[protected] ] of book entitled "leadership material: how personal experience shapes executive presence" (order placed 15 May, on Amazon). Order was cancelled on 20 May, today is 30 May. Refund not yet received.
Name: Osho Raman
Contact: [protected]
Email: [protected]@gmail.com
Jun 04, 2019
Updated by Osho Raman Amazon customer service cancelled my order [ order id:[protected] ] of book entitled "leadership material: how personal experience shapes executive presence" on 20 May (order was placed on 15 May). Today is 4 June. Amazon customer service has been repeating the same old story that refund will be done within 4 working days. Last time Amazon called me on 31 May, and told me that i will receive my refund within 4 working hours. Order was cancelled on 20 May. Today is 4 June and refund still not received. What a shame.
Please let me know how many years will it take for the refund to be given back to me. For how long should i keep doing this follow-up????????
Name: Osho Raman
Email: [protected]@gmail.com
Jun 05, 2019
Updated by Osho Raman I am tired of again and again reminding the Amazon customer service to give me back my refund. Yesterday i received a mail from Rahul Tripathi
(from refundcomplaintsonline mail) requesting me to give him my contact number. Today one person called me and was asking my Debit Card details. i told him that the SBI customer care told me not to share any Debit Card or account details with anyone. But he (the person from refundcomplaintsonline) arrogantly started arguing and asking irrelevant questions and shamelessly cut the phone. I then called him back. There was a pathetic aggression in his voice tone. He told me that he will call back. But he didn't call back. What a shame.
My question is this: Why is such an ignorant person given such a job? He doesn't even know that he is not suppose to ask for someone's debit card details.
I want my refund of Rs.354.75 for my cancelled order [ order id:[protected] ] of book entitled "leadership material: how personal experience shapes executive presence" (order was placed on 15 May, on Amazon. Payment done through SBI online netbanking). Order was cancelled on 20 May. Today is 5 June. Refund not yet received.
Why is there so much confusion????????????? When will i get back my refund?????????????? How for long do i have to keep doing this follow-up????????????
Name: Osho Raman
Email: [protected]@gmail.com
The Authorization Code (Refund Reference Number) for the transaction is[protected].
In case do not receive my account
So plz help me