Amazon India Complaints & Reviews

I placed four orders for a folding bed with mattress supplied by cambay beds. Three were prepaid while one was cod. They beds apparantly came until nasik but the last-mile delivery could not be made and so they were sent back to the supplier. This does not make sense since amazon had to bear the costs since obviously we were not going to bear them.

Wonder why the orders are accepted for a location/pincode which is not catered to.

The delivery boy who came to deliver this item, was very rude and he yelled at me using bad words. Iam a women and i need to have an answer about this issue... Amzone must take action.. The delivery boy was that rude, which he gathered so many attention of my neighbors, and i was so insulted by his character... Pls contact me on [protected]... Guys pls take action against him.

I have not yet received the refund from amazon in my amazon pay wallet even after the package has been picked 12 hours back from my house.
The policy of amazon refund states that the refund will be credited in 2-4 hours after the delivery is picked from your location so i checked that but it has been a long time since the refund has been processed. Hoping for refund being processed soon.

I bought a laptop from amazon. It was defective. So i asked for replacement from amazon. Amazon told that there was no other laptops left in their stock so they initiated the return. And told me that they will refund the amount in my account. It is visible on amazon's refund status that refund was initiated on 22 may 2019 but bank account is credited with no refund amount yet. The name of the bank is "almora zila sarkaari cooperative bank" colaborated with "yes bank".

I am order product from amazon and it show my item is delivered but i didn't find my order i am also call the delivery boy but it did not deliver my product and i make a payment of also my product please solve my issue when anything order from amazon the courier boy is very rude it doesn't deliver my product on time it make very late to deliver my product

I had ordered a sling bag worth rs 200 on 22 may 2019 at 7.00 pm by choosing pink color as the color option. The product was delivered on 28 may 2019 and i was very sad to see that the color of the product was different from one
Which i had ordered. The bag which delivered was dark blue in color. One which was not even in the color option. Amazon had cheated me.. Also i had submitted my review of the product but they didnt appear in the review box...

I am k. Ammaji. I spent 456 /- on amazon chris and kate school bag. I returned it. But my amount hasn't credited to my account. I've called so many times to amazon. But there is no use. Please anybody help me. Because i am not rich. I ordered this bag for my son. It too short for him. That's why i returned it. I didn't think like this that happened to me. Please please please help me... A mother request

Order id[protected]

Product not received, still showing delivered. Ordered 3 curtain sets with 2 order packet, 2 curtain sets received successfully, but 1 is missing.

Order no. 1 : contain 1 set of curtain: which must be 2 (Two set of curtain), only received 1 set of curtain
Order no. 2 : contain 1 set of curtain : received successfully

The delivery of the product that which i ordered for the last two times was attempted at late night between 10 and 11'o' clock which is highly uncomfortable for ladies like me. I couldn't lift the call at that time as my two small kids were sleeping and my phone was kept in silent mode.. So, kindly see to that the customer would receive the order any time before 9 'o' clock at night. Thank you.

A strict action needs to be taken against the amazon seller performance team who really do not read seller's emails properly. We had launched our seller account somewhere in the last week of april and just after the couple of days they have blocked our account with reason "inauthentic product". They had assumed 3 of our products as inauthentic and were asking for invoice copies and brand authorization letter. Invoice copy was ready but reg brand auth certificate when we had checked with the distributor they told us that until unless we meet the certain sales target they cannot issue brand auth certificate and hence we had given scanned invoice copies. However they had come back asking us to proof if our distributor is authorized to sell the mentioned brand. It was a tough time when we had to go to distributor place asking them to proo[censored]s if they are authorized to sell the mentioned brand or not. First they were not ready to share such internal details as we have just started our relationship with them and for them we are very new to this industry but still some how we were managed to click few photographs of awards and recognization and the agreement details between the brand and distributor and all such details were shared to amazon with clear pics. However, as soon as they are shared with seller performance team we got a reply in couple of hours asking for the same information again (Invoice copy, brand auth letter), basically the same copy paste email. We shared the info again with invoice copy. Again they came back asking us to proof if our distributor is authorized or not, again we had provided all the pics and information action as much as we had and meanwhile we had asked our distributor to arrange for some other strong document which can proof they are authorized to sell brand. We exchanged 6-7 emails with seller performance and suddenly they have stopped replying to our emails. We had also escalated the case to amit and jeff's level but still no luck. Meanwhile we had received another document from our distributor which was issued by the company to show that distributor is authorized to sell that particular brand. We then received an email on 18/05 stating "hello world time/sterling time,

I'm a member of the amazon.com team, amit received your email and requested that i research this issue and respond on his behalf.

You have provided invoices from supplier, please provide proof that your supplier is authorize to sell the brand, as well as invoices again, and authorization letter.

We will review all the documents, and get back to you." we had provided all the information including brand auth certificate which we had recently received from distributor on 19/05 itself and since then we are chasing up with them everyday twice but till today (30/05), there is no single reply. They didn't even bother to call us once. Their requirement is never clear on emails. After all frustration i thought of putting this issue here hoping for a proper judgement.

Our amazon.in seller registration email id is - [protected]@gmail.com

Please get this issue fixed asap.

The product of ordered number #[protected]Body fit dumbbells) was been canceled by myself because of late delivery. But still i did not got my refund from the seller... The seller name was body fit gym. It was the total order of rs 1610. But still i did not got my refund. I am in urgent need of it. Order was canceled before a month... So please help me to get my refund...

I have ordered eureka forbes trendy wet and dry two times. I have paid the amount but i cancelled the product due to address changes. I have checked with amazon customer care services they have passed their amount but i have not yet received my amount. So kindly check my amount refunds

Kindly check my refunded amount and ensure me as soon as possible

I bought LG G7 smartphone on 4th may from amazon(appario retails pvt ltd) worth Rs 25000, which was delivered on 7th may and had a scratch on the screen and i returned it and the phone was replaced with the other one. but this time the seller 'Appario retail pvt ltd sent me a refurbished phone and when i first booted up the device it started erasing some data and after that in the file manager the folders were created on may-2017 and also there was a folder LG backup which was created on 1st jan 2019 and the box says that the phone is manufactured in march-2019. In the phone doctor app which is LG's own app for optimizing the performance of the phone it says you have not back up your phone for more than 3 months. If we consider the phone is manufactured on 1 march 2019 even then it comes out to be 85 days because the phone was shipped on 24th may 2019, one more thing is that the phone previously sent with a scratch on the screen was way faster than this one and also there was an alarm which was set on 1jan 2019. amazon is poor at quality checks and they don't even care about inspecting their sellers.

My account is on hold which i came to know when my order was cancelled, kindly request you to unhold my account as my account details are as below

E-mail:- [protected]@yopmail.com

Name:- Soham

Address:- building-6, flat-3 mahavir nagar near gayatri temple, citylight, surat-395007

How can an customer account can be locked without informing the customer.

If there was some problem with the account you have to contact the customer not to simply lock it as the particular customer gets panic if he comes to know his account is locked

I have purchased a biometric device on 10th October from amazon.in,
And the same was returned on 27th October due to not get similar product with my requirement. But till now I have not received the purchase amount of Rs 3597/-.
My below mentioned account :-
State bank of India
A/c [[protected]]
Ifsc SBIN0000228
Ghatal branch
West Bengal

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Banksbank of baroda charge dispute
Bank of baroda — charge
A refund has been made by amazon on 17th of may regarding a product which i've buyed from the amazon. But the refund has not been received yet. Bank is saying no amount has been received by them. I've talked to them again and again but no responss is coming. So i nees to file a "charge dispute" on them, to get the full details. I need bank to resolve this issue as soon as possible or i'm gonna take some legal action.
Reference no. Is[protected]

1. I ordered zellar made bonsai training wire set through amazon.in. The order no is[protected].
2. I placed my order on 25 feb 19. The total cost of the product is rs 1309.
3. The item was to be delivered to me by 09 apr 19 however, till date i have not received the item.
4. Ehen i check the order details, it mentiones yet to be delivered. But i have still not received it. Please refund money

I have ordered shoe from amazon, its a paid delivery and i was told it will be delivered by 30th may at last. When i track my order on 30th may it was showing deliver and directly handled to customer and at my home. First how it can be delivered when i am in office.
Second, when i contacted them they told wait till night they will deliver and refund the amount. But when i did contact on 31st they told they will not refund and they will look into the issue.

Refund of rs. 499/- has been made by amazon on 29th of may 2019 regarding a product (Order number is[protected]
Reference no of this order is 065835.
But, the refund has not been received yet.
Bank is saying no amount has been received by them. I've talked to them again and again but no responss is coming. So i need to file a"charge dispute" on them, to get the full details.
I need bank to resolve this issue as soon as possible..

Shubham jadhav

Delivery boy called me with contact no ([protected]) with product, i told him for delivered it to same address, he denied straight forward and said that he wont be delivery packet and said cancelled the call from your site and said i will delivery same packet by tomorrow or later.. If you want...

This is ridiculous and irresponsible behavior from your (Amazon) side. He has no manner about how talk to with consumer.
Truly...