Amazon India — flawless facial hair remover

Address:

Faridkot, Punjab

I had purchased this item on 13th january 2018. The product has been said to be delivered to me on 18th january 2018 whereas i made an online cash delivery for the same but did not recieve the product. I have been complaining about it since then. No refund has been made neither are they providing me the address of the courier service. Please resolve.