This is really a pathetic experience from Amazon, which put me totally disbelief.
This is daylight fraud done by the seller and Amazon is also a part of it. I ordered multiple items on Amazon through year regularly, I might have ordered more than a lakh rupees items till now using Amazon.
This time a Blazer was a part of my order[protected], placed on 27th Nov 2022 for Rs - 2925, however surprise to get a delivery of a piece of garbage cloth instead of Blazer. I got delivery on 8th of Dec 2022, same day I made complaint about the same to Amazon helpline however surprise to see that when they come back and told me you're delivered a correct product only.
I escalated further on Amazon customer care but seems of No help, rather assisting me they cancelled my return request saying, no refund can be processed. The customer care is also very "Rude", keep on saying one thing again and again - sir we cannot do anything, we've done the investigation, sorry refund cannot be processed. What investigation they've done, they cannot trust the exact images I have shared with packing, the seller has 88% all negative reviews and cannot trust customer in this ? This really put me in a disbelief, can't really imagine its done by such a big trusted shopping company.
Sir, 3000 Rupees are really not a big amount, but they're doing this scam in daylight. So I decided to put this complained on this forum. I strongly believe you'll surely teach them a lesson so that they cannot think of doing it again.
regards,
Ravi Kohli
Was this information helpful? | 
Post your Comment