Amazon India — Fraud done by Amazon customer team

Address:	110052
Website:	Dear Sir, Pls find the attached order details.i am facing problem in this h

Dear sir,


Pls find the attached order details. I am facing problem in this handset, problem is mobile getting off automatically. I called many times in customer care but there is no solution your technician already visited at billing address they told me i am not able to find any problem in this set you can contact in customer care and he give me a paper i think service call report and told me please sign it i disagree to sign there then he told me if you are not sign here i have to do this from my side. Then i asked him you want to told me you can sign this paper yourself then he said i am mentioning that you are not agree to sign. After the technician visit i called in customer care again they told me we are unable to create refund for this set we can only replace this set now today i called in customer care for replac this order then they are told me that we can replace this handset. Now i want solution for this problem i wan either refund or replace this handset if you are not do this then i have to go consumer court as well as i give feedback on your website and write my all problem in your feedback column. Beacause fraud has been done with me by amazon customer care some time they told me we can creat replacement or some time they told me we can't do anything you can do whichever you want and disconnect my phone.

I am waiting for you positive response.

Thanks & regards
Neeraj sharma
[protected]