[Resolved]  Amazon India — fraudulent activity:- wrong delivery and thereupon non replacement of the same

Address:	Howrah, West Bengal, 711102
Website:	www.amazon.in/gp/your-account/order-details/ref=oh_aui_or_o02_?ie=UTF8&orderID=403-8314005-53499

Dear sir / mam,

I, saumyajit parida, have placed an order for "sheaffer 9325-1 glossy rollerball pen - black" on 26th oct 2017. Order no for the same is order#[protected] and snapshot of the same is enclosed for your ready reference.

In place of the relevant pen which i purchased, a pen of another variety was delivered on 30th oct 2017. I thereupon called amazon customer care for replacement. They had said o replace the same at the earliest and till date no action has been taken.

I have been daily following up regarding the same and the customer care personnel is neither sending some one to pickup nor refunding my money.
The said pen was a gift for someone and due to amazon's carelessness and non seriousness towards its reciprocal obligation, i have failed to deliver the intended action.

I request you to help me by taking strict action against amazon by refunding my money and warning them to be strict against the above said futuristic negligence.

Thanking you and obliged
Saumyajit