Amazon India — Fraudulent behaviour by the Amazon team and extremely rude behaviour

Address:	Chennai, Tamil Nadu, 600032
Website:	www.amazon.in

Amazon India have noticed gets involved in cheating customers by not providing the cash back promised on Super Value Day Purchase. They do not pay and then if some customer does not complain or ask for it they let it go. I have noticed this a number of times happen already. When you do call and ask them they will behave rude and mis guide you . The customer service team does not care a damn. I called them to check for my cash back which wasnt credited from a Super Value Day purchase of 1st Sept and they told me to wait for 90 days. I told them today being 30th nov, 90 days are already up, they stated that it is still 1.5 hr to go before end of day for them and to wait and until then they will not do anything. This is utterly ridiculous. I complained to the escalation team and spoke to a lady called Salaija. She kept me on the phone for over 30 mins and told me after than she cannot do anything about i and she will have to get it escalated with another team. I was so furious and I told her that this is not the way to deal professionally to which she stated I am happy to complain wherever I wanted. This is how they behave. Basically they know there is no one regulating them so they can behave the way they want. I have instances where the customer service person just exits the chat room while you are still chatting for an answer. Again this is very much an Amazon India issue and not Amazon from other countries. If they have even little shame left then they will give me my entire promotional cash back I am entitled to.