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Amazon India — Freeze money and not returning

Please help me to get my money back, I have been scammed they did not tell me the rules and now they froze my account and I cant withdraw my money. They encouraged me to borrow the money from a friend as I did not have any money I were looking for a job. And this job did not pay me and left me in debt with my friend.
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How you resolve my issue... i didn't get any resolution from your end.
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