Amazon India — Harassment by amazon.com, delivery of products worth 14000 delayed by over 7 days!

Address:	400614
Website:	amazon.in

Dealing with Amazon has been frustrating experience.

Given below are the facts for which there are evidences available:
1) 5 products worth approx 14, 000 (kindle paper white + 4 more products) were ordered to amazon on[protected]. The Tracking ID was[protected].
2) Paid extra charges to get product delivered in 24 hours
3) Did not receive the product on 1-7-2016 as promised by Amazon on 1st.
4) On 2nd, I requested the number of courier person, he did not pick up the phone.
5) On 2-7-2016 evening I talk to customer care for 45 mins and They told me on phone that by mistake they have delivered the product to someone named Anand Zha. Then they promised me delivery on 3-7-2016
5) On 3-7-2016 Product was not delivered.
6) On 3-7-2016 again I talked to amazon for 30 mins and they send an email saying that now the product will be delivered by 6-7-2016.

After spending 14000 of my hard earned money, I have been harassed and amazon still is not promising the definite date of delivery.

The customer care representatives were non-cooperative, harassing and over smart.

I would recommend that no one buys on amazon, from person experience I suspect major issues with their supply chain and courier. You can not trust Amazon with your money. They will harass you by making you call them 10 times before delivering the product.

Product is still not delivered to me. After talking to amazon customer care number for more than 10 times in last 2 days, i feel harassed, cheated and frustrated.