Amazon India — Havent received refund against Order #[protected]

Dear sir I am Trishala Naik from Kolhapur I had purchased an puma men’s Sandal on 31st January 2015. Due to some issue I had to return the item. Date of returning was 5th February 2015 at 12.20 p.m. I got a mail from amazon on date 6th February 2015 that I will receive a refund within 3 days of business. Yet I haven’t received refund against Order #[protected] To sort our this issue I had called in customer care twice and your clients told me the repeated procedure. After which I received mail from amazon that I will get my refund back within 4 days of business. Still amazon has failed to fulfill the promise. And haven’t received a single mail from billing department. I have called in the customer service and had a conversation with sukanya from pune on 16th March 2015. According to her directions I updated the account no. IFSC NO. and account holder name. However, up till now I didn’t received the refund. Instead I got a mail that the refund was unsuccessful. So today again I have an conversation with Mr. Pretam Bhaskar. According to his direction I changed my account no., IFSC NO., and account holder name. Due to previous inconvenience I had entered the new account no., IFSC NO., and account holder name according to the directions of Mr. Bhaskar. He ensured me that the refund will be returned within 4 days of business. I request you to please look into matter and make sure that I get my refund back within 4 days of business. If in case I won’t get my refund I will have to take some actions against this issue which I have been facing since beyond a month. This time I won’t call you back in customer care as I had already called twice for my refund. I would only send a mail of warring later I will have to take the action as I am left with no option. Regards Trishala P. Naik (Kolhapur) [protected]