Amazon India — Help Amazon.in Order[protected] Regarding misrepresentation unethical business

Address:

Bangalore, Karnataka

Hello, I had purchased Pack of 3 16OZ Cetaphil cream from amazon.in ( from seller ). Attached screenshot clearly shows the description. Once I placed the order the seller or the amazon.in changed the description as 1 Jar and shipped only one. I contacted seller and logged a complaint through web site. Amazon.in CS accepted this is as an issue and promised me the resolution. According to me this is a fraudulent business & misrepresentation which amazon should not support. Amazon.in CS told me to refuse the shipment and promised me that they would issue full refund and take action against seller.. I refused the shipment on Jan 27th but till now I have not received my refund and right now nobody is responding to my emails. Some how I feel that amazon is supporting this seller which is not acceptable. I request, please do intervene in this matter and do help me or atleast provide me a contact in India where I can escalate.. Hoping a positive response from you.. Thanks & Regards Ravindra Pai