Amazon India — hoodie

I am utterly disappointed with the service and trust me out of words on my frustration. Amazon has set extremely incorrect expectations on delivery and continue to do so! I wrote earlier on a fake product issue and only resolution i got was a refund.. What about other customers that are getting impacted by this. Anyways this time i ordered a hoodie and the delivery was guaranteed one day delivery.. It said gurantee delivery on the date.. It has yet to come and says on its way.. This is utter crap and infuriating from a customer service perspective.. I am also an amazon prime customer and i will definitely not be renewing my subscription!!