Amazon India — I am complaining about defective and repairable piece

Address:	440022
Website:	www.amazon.in

I placed an order id no.[protected] for spice mi 402 mobile handset through amazon but i received defective and repairable piece.
So many times i complained about the same with amazon and seller. The receiver boy comes but he refused to pick up it.
The defects in the mobile are as follows:
1) the m-imei number on the phone and the box is different.
2) one important screw is missing from the mobile.
3) the mobile was a repair mobile.
4) the manufacturing date is of 2015.
I have been clearly cheated.
I had bought the mobile for my mother but instead i got disappointment.
Clearly not satisfied with amazon.
We had also mailed to customer service with snapshots and also sent feedback to the seller. We are getting no response from your side. If amazon don't recieve the product within 2 days, i will take legal action against bo1) the m-imei number on the phone and the box is different.
2) one important screw is missing from the mobile.
3) the mobile was a repair mobile.
4) the manufacturing date is of 2015.
We have been clearly cheated.
Please do the needful and take necessary action against as early as possible.