Amazon India — I didn't get my refund

Address:	492010
Website:	amazon.in

I orderd an earphhone from amazon.in...and i dont like it and i returned it..after that my account was closed..and i never get my refunnd back..its not about my money it is about customer satisfaction...and there fake logos, ...i called customer care for more than 20 time but every time i get same reply..that is we r trying to reopen your account..but from 6 month it never can be happend...pls raise my complain higher..pls