Amazon India — I have not received order but Amazon say order delivered

Address:

D-338 TRIPATHI ENCLAVE PREM NAGAR II KIRARI SULEMAN NAGAR Rohini North West Delhi India 110086

I have order phone on 22/OC/2022 Order id.[protected] this order was showing deliver 23 Oct but that day i was not received order and i have was complaint since 23 Oct i have not received phone and i was receiving orders 30 Oct and there is showing order delivered and i got email that my order have delivered while i did not get order that time i compliant on customer support i have not received order and he register my complaint and today i called customer support they told me you shere the OTP then order deliver while i did not share otp and that day delivery boy not call me so how can i share otp i have all call history nobody call me that day i have proof please do action against it and give me my refund please kindly request your