Amazon India — I ordered honor 7x mobile phone

Address:

New Delhi, Delhi, 110031

I am ruma dutta one regular customer ordered one honor 7x mobile phone on 11/04. They delivered the product on 16/04 at my kolkata address. After opening the box i found some soil material instead of phone. I contact to customer care by call and mail. They asked for three days of time. Yesterday they informed me that they closed that matter bcoz they supply the phone to me. How they say like that even they don't give me any receipts or not taken any sign. Plz help me to short out this problem