Amazon India — I'm complaining about that I didn't receive my refund.

I ordered Inalsa standing garment steamer but then i returned it and the delivery boy took it on 7 feb 2024 the refund has to be initiated till 15 feb 2024 but till now i didn't got my refund.
My total refundable amount = 5395 ruppees
Order number =[protected]
Order date = 01.02.2024
We talked to amazon customer care but they said they had credited and asked me to ask my bank but my bank denied they said that we can not do anything in this case.
The amazon gave me the Refund Reference Number(RRN) for the transaction.
RRN =[protected]
Please help me out.
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Amazon India customer support has been notified about the posted complaint.
Mar 17, 2024
Updated by Harshita Sehrawat
Its been more than a month that i didn't get my refund.
Complaint comments 

Comments

Sir, Kindly Speed Up My Order TRACKING ID :[protected] and Deliver it to me Today Itself as Quickly as Possible as it is Urgent

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