[Resolved]  Amazon India — initiated amount not received yet

Address:

Jaipur, Rajasthan

I'd placed an order from Amazon.in, but they delivered a unknown product, I'd requested for replacement of product but they told me to refund my whole amount to me, they initiated an amount of Rs.709/- on 9th november 2018
but didn't receive the amount yet. Their customer care executives are tolrating me. They always says that, " You will definatly receive your refund today",
"it will take 14 working days. ", " bank have blocked you transaction.", and all, they always have an excuse. still I'm waiting for my refund.
This is the wrost online shopping site I've ever used.
i'll not suggest to anyone this site.
I've received wrost kind of service.
only there are making fools us
And Indian government should band this type of shopping sites.

Jessica Agnihotri