Amazon India — issue with amazon

Address:

Quarter No. 140, Type 2, GC CRPF CAMP, AMRAVATI, DURGAPUR, Chandrapur, Maharashtra, 713214

My account is in hold for years. I mistakenly put wrong debit card details while placing an order after placing the order it took time to confirm my order, in that mean time i realise that the details i provided was wrong, so i headed forward to cancel the order but they already hold my account and asking for that particular card's details which i don't have. They're continuously asking for the details about that nowhere card. I provided them my card's details which is correct but not successful... I want my account to be unholded. Even they're not closing that useless account of my.

My email id associated with the account is

Anurudh. [protected]@gmail.com