Amazon India — Jbl earphones still not received and delivery boy's arrogant behavior

Address:	400097
Website:	Amazon.in

Ordered jbl earphones with mic. Today that order was about to deliver but delivery boy not delivered it to mentioned address. He called me to come and receive it. I was out for work, but i was ready to guide him to reach address. That delivery boy was not ready to wait for while and not even ready to deliver product to mentioned address. He called me from another number (+[protected] and i got message from amazon that this delivery boy delivered your product and that mob. No. Mentioned in message[protected].
What is that actually. He is behaving like that product is selling from his pocket. I am paying for what i purchasing.
Amazon is well known brand so i ordered from there. I was not expecting such behavior from their guys.
I don't understand how they gonna recruit such patienceless people. Please note this.