Amazon India — Jbl t150 a in ear earphones (black)

Address:	560055
Website:	www.amazon.in

I bought my jbl t150 a in ear earphones (black) from amazon (order #[protected] at rs. 1159. suddenly one earbud has stopped working. so i contacted both amazon and jbl for replacement of the order as it is under warranty.

Pfb comment from amazon:

"all electronic goods purchased on amazon are covered by the standard manufacturer warranty, unless otherwise stated on the product details page.
As you need to claim the warranty, we recommend that you consult the manufacturer."

Pfb comment from harman-jbl:

"with reference to your email, we regret to inform you that your seller om shree jai jai mobile shopee is not an authorized online seller with jbl.
Please contact amazon for claiming warranty of the product.
We do not provide any consent letter but you can consider this mail as one. "

I have sent numerous mails explaining my concern but i get the same auto-mated reply.

Please help.