Amazon India — Kingston 4gb module - ddr3l 1600mhz cl11, 1.35v low voltage laptop ram (kvr16ls11/4)

Address:	403517
Website:	www.amazon.in

I had placed this order on 5th august 2016
On 11th august 2016 i got message in morning saying item will be delivered by eod. At evening same day i got message that item could not be delivered since customer was not available, whereas no body from amazon tried to contact me. The next day on 12th august 2016 same thing happened and i got message saying the item will be returned to the seller.
On same day, i also got message that refund is initiated and will be credited to my account. Till now i didn't receive my refund.
I tried calling customer care several times. They said the item will be delivered
And later they said the refund will be made.

I have been cheated in 2 ways:
1) i was not called by the delivery person and got message that 'customer was not available'
2) i did not receive the refund

Amazon sucks... Will never buy anything henceforth on amazon.