Amazon India — laptop return pickup

 
1 Review
New Delhi, Delhi, India
 smokeboy rapper on Oct 20, 2019
I bought a laptop on 28 september but that was a defective laptop i raised a complain for that and with in 24 hours technician came to my house and sent his report that its a defective product and after that they issued me a replacement laptop but i didn't received any replacement laptop from them and deliver agent never came to my house and whenever i called him whether he will ignore my call or disconnect, then i cancel my order but don't know why the same delivery guy was scheduled for my cancellation return product and he did this thing again he was not responding my call, lot of time i raised complain to schedule my pick up and return my laptop but they always keep scheduling this and that delivery guy is not coming at all now what can i do with defective laptop it cost me around 33000 i need my hard money back

Complaint Status


[Oct 20, 2019] Amazon India customer support has been notified about the posted complaint.
Updated by smokeboy rapper, Oct 20, 2019
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    Customer satisfaction rating
    5%
    Complaints
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    phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    location
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    Amazon India - laptop return pickup