[Resolved]  Amazon India — lenovo power bank - order #[protected]

Address:Banglore/Mumbai, Chandigarh, Punjab, 106103

I have submitted my complaint earlier and again requesting you to take a legal action against amazon which will stop them to cheat the innocent peoples in india. They didn't deliver the package but always saying that the package was delivered by 3rd party and amazon cannot do anything and will not refund my money. Is this the way companies like amazon works and stole/grab the money from innocent peoples. Its almost a month and every time they replying send them my feedback and after that sending me the same email saying check the package with neighbors and security, i have checked with everyone nearby my house but when amazon didn't deliver the package how can they receive? The other thing when i have provided my mobile number and my house address how can they deliver the package to others those who are not belongs to my family and they do not have any records which seems their cheating clearly and their unprofessional way. Please take strict action so that in future these kind of companies cannot fraud with others and do their work seriously as well. They do not have shame saying that they deliver the package to puneet and i am puneet who is chasing but they dnt want to listen. I have send them more than 100 email and enquiry but until not the result are vain hence please be so kind to help ne as previously to get refunded and your strict action would help others too to get cheated by these kind of companies.
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Apr 4, 2019
Complaint marked as Resolved 
I have send them all the emails from both (delhivery and Amazon) and also asked for the receipt in which they receive the signature of receiver but when they didn't delivered the cargo they wasn't have the proof as well. I was chasing this issue since the very first day and sending the complaints through the Twitter account via Inconsumer and as well as to Amazon. companies didn't took any actions as their guys didn't deliver the package to me and so they were not having any evidence. but after I request to Consumer complaints they finally send me email which is attached below and agreed to refund the money within 4 days. therefore many thanks for you guys to get my money refunded. truly appreciate for your concern and action. Amazon email address is as follow:- [email protected]
Amazon India customer support has been notified about the posted complaint.
Apr 04, 2019
Updated by puneetsingh37
Dear Sir/Madam,
thanks a lot for taking a actions against my request. finally after 1 month they return back to me and agreed to refund my money back. truly thanks for helping peoples like me.

Salute to consumer forum.
truly thanks
Puneet
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