Amazon India — lg q6 mobile

Address:Chennai, Tamil Nadu, 603406
Website:www.amazon.in/s/ref=nb_sb_noss_1?url=search-alias%3Daps&field-keywords=lg+q6

To date: october 11.2018
The manager
Indian consumer complaints forum
Dear sir/ madam,
Subject: complaint regarding my new mobile phone (Free screen replacement)

I am santhosh kumar j and i had bought a lg q6 from amazon on may 27.2018. Though it was fine for a few months, accidentally mobile dropped down and front screen got damaged.in between six months from the date of purchase it is eligible for one time free screen replacement for lg q6 mobile. I need a confirmation whether it is possible to give me the free screen replacement service or not.
We have heard a lot about your company and bought a phone from their trusting your services. Please provide us with a free screen replacement for the same.
Note: if you are deny to give me the free screen replacement service. Then you give me the proper denial letter from your lg letter head and with your lg authorized signatory.
My order details
Order placed: 27 may 2018
Amazon.in order number:[protected]
Dispatched on 28 may 2018
Items ordered
1 of: lg q6 (Platinum, 18:9 full vision display)
Sold by: cloudtail india pvt ltd (Bangalore, karnataka)
Thanks & regards

Santhosh kumar j
Amazon consumer (Product: lg q6. Mobile)
[protected]
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Amazon India customer support has been notified about the posted complaint.
Oct 12, 2018
Updated by Sathish Kumar Jayachandran
Subject: Complaint Regarding My New Mobile Phone (Free Screen Replacement)

I am Santhosh Kumar J and I had bought a LG Q6 from Amazon on May 27.2018. Though it was fine for a few months, accidentally mobile dropped down and front screen got damaged. In between six months from the date of purchase it is eligible for one time free screen replacement for LG Q6 Mobile. I need a confirmation whether it is possible to give me the free screen replacement service or not.
We have heard a lot about your company and bought a phone from their trusting your services. Please provide us with a free screen replacement for the same.
Note: If you are deny to give me the free screen replacement service. Then you give me the proper denial letter from your LG Letter Head and with your LG Authorized Signatory.
My Order Details
Order Placed: 27 May 2018
Amazon.in order number:[protected]
Dispatched on 28 May 2018
Items Ordered
1 of: LG Q6 (Platinum, 18:9 Full Vision Display)
Sold By: Cloudtail India Pvt Ltd (Bangalore, Karnataka)
Thanks & Regards

Santhosh Kumar J
Amazon Consumer (Product: LG Q6.Mobile)
[protected]
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