Amazon India — Lies

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New Delhi, Delhi

I have ordered one rakhi on 10th aug 2015 and now it's 28thaug, 2015 .Still I haven't received that product .When I am checking on their corresponding website, the status is showing as "It's on the way(please find attached screenshot for the same)". I have tried many times to contact them, on mail as well as on call they are saying that your order has been delievered or stucked somewhere with the delievery guy.So, they are telling wrong details about my product and I am very much hurted because of Rakhi celebration is on tomorrow and my gift was all about rakhi. I am also attaching a mail sent by them showing the wrong details. They are saying that they have delievered the item but i have not got it yet. my order no is[protected]