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Amazon India — luminous aspiration lite air fan

Address:Mig 66, Sanjeev nagar jail road, neori hills karond, Bhopal, Madhya Pradesh, 462038

I have ordered a 9.5 kg fan (Prepaid) order and received a small glass bowl in small box.
When i told them i have ordered a fan and this is not a fan, they told me to complain about it and they will not be able to take it back.
I did complaint the issue, now amazon is saying they will not be able to help me on this issue.
As the investigation and re-investigation have the same result that they have shipped the right product.

Attaching the ss and order photos for reference.
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Sir I ordered a mobile phone in your website by clicking a notification and payment has been done by paytm after that I didn't get any message about the order please check oncean reply
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I have ordered a product online from Amazon but due to certain reason I have not received the product. Amazon issued a refund process on 24 Oct Which I have not received yet.The issued refund reference no by Amazon is #[protected].The amount is Rs 505.
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Please return my order as soon as possible. I had got size 7 but ordered 9 .
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