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Amazon India — material not received but payment taken

Address:Kolkata, West Bengal, 700059

Hi i am purchase tomy Hilfiger watch about 13k from amazon.in but amazon delivery old and burst watch after that i complain to amazon he told replace new watch but hee not sending me watch and tells i will delivery after 10 days AND AFTER 10 DAYS refuse FOR WATCH AND TOLD LOSS MY MONTHLY SAVING FOR GIFT
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