Amazon India — Missing products delivered and not refunding money

8 days ago, I received this order #[protected] with product Zotac Magnus ONE ECM53060C Mini PC which I found out both CPU & GPU missing and inside product box was unsealed. I was shocked as the product amount is high around 60k. Then I immediately contacted customer support, they replied that they will investigate and the investigation team will contact me. After 2 days they said that they have investigated and my product will be picked up next day and refund will be done in 2 days. But, it's been more than 5 days since the product has been picked up and there is no status updates. Everyday, customer support said that it should reaches to them today and all. I have whole product unboxing video & all communication recorded as proof. I found that this scam is going on in Amazon. I have gone through product reviews and other buyers also have complaints about the same. Now I have to pay the EMI for the product as they are not refunding for it. I am attaching the pics which can clearly show those missing parts. I will upload the unboxing video soon in youtube channels. Never going to buy bigger products anymore from Amazon and suggest others also not to.