[Resolved]  Amazon India — Mobile phone is missing from the package

I had ordered vivo v21 5g mobile phone from amazon india with order id #[protected] on 16 dec 2021 that i received on 20 dec 2021 around 3 pm. when i opend that box i shocked that amazon box is fill with clothes only no phone in that box when the box is fully covered with amazon tape packed tight. i contact amazon and they said they will investigate and call them again on 26 dec. when today i called them they said there is no fault by our side so no refund will issued to you. so i request you to kindly do a justice on me and issued my full refund as i had pay for mobile phone not for box full of dirty clothes. please help me out.