Amazon India — Mobile phone not as per specification

Address:

Hyderabad, Andhra Pradesh, 500063

I had ordered a MI 4A phone through Amazon.in which was delivered on 10th April 2017. Unfortunately the product although it claims of 16GB of internal space has only 10.37 GB of internal space of which only around 7 GB space is available after pre loaded Apps. (Photo attached)

I have been asking for a return of exchange of the product which is not getting booked online from your website, Amazon Mobile APP or Smart check, nor is being taken through your customer care number. I have already complained the same with www.consumerhelpline.gov.in (Complaint Number 226764)

Your website nor Smart check has the option to check for the internal storage space of option for returning product which is not as per description.

Regards
Sandeep
ORDER #[protected]