Amazon India — money deducted from my sbi bank account but not credited to beneficiary account through amazon pay upi

I made a payment of 1000 rupees from my state bank of india account to beneficiary account through amazon pay upi on 5 july 2019. After making upi payment money deducted from my sbi account instantly but and the transaction status shows successful but money not credited or reflected in beneficiaries central bank account. I contacted both amazon pay upi support team and state bank of india customer service but of no response. Both blame each other and says to ask one another. Please help me regarding the issue. I also mentioned the bank reference id:[protected]. I waited for a long time. Now if i don't get my issue resolved i directly go to cyber crime police station and lodge a complaint against both amazon pay upi and state bank of india after 10 days. I am sure about this. My state bank of india branch is chinnachowk branch of kadapa town. My amazon pay upi registered email address is [protected]@gmail.com