Amazon India — money deducted from pay balance

Address:

400080

I had redeemed 6000 rs gift voucher to my account and amaxon with informing me deducted that amt.

Kindly let me know on what basis have they taken my money this is a case of day light robbery by amazon...

Amazon people say it has expired were as my point is money added to my account how can it expire as money dont have any expiry date.. A 100 rs today will remain 100 rs after 10 years also..

This money of mine has been deducted without informing or notifying me.

Can a bank just deduct your money from ur account claiming they have expired.

Amazon customer care people kept on giving assurance we are looking at it.. And will let u know after serval call and mails i am tired of their response and lathergic approch..

Do we add money to our pay balance soo that amazon can take away our hard earned money..

Its not a small amount rs 6000 has been deducted from my balance