Amazon India — Money not refunded 4000 rs

Address:	Jhansi, Uttar Pradesh, 284003
Website:	www.amazon.in

Order id[protected]

Even though the product was not delivered i was asked by the agent to pay for the product. After opening the parcel i realised there is only one bottle (Argan oil) but had paid for rose hip oil also (Total amount 7154). Had informed the same on 3 june 2016 but the money has not been refunded till date.

I was asked to save my bank details so that it can be directly refunded to my account. But it seems no steps are taken to ensure the process of refund.