Amazon India — money not refunding back

Address:

405 Karamyogi Apartment, Sector 10 A, Gurgaon, Haryana, 122001

Hi SIr/Madam,

It is very disappointing that such a big company amazon is giving the worst service to customer.I was suffering since 2 months from their world class worst service.

I have purchased the bodyfit gym equipment from

Sold By : Football Specialists * S-19, Industrial Area Jalandhar, PUNJAB, 144004 IN
PAN No: ALMPS9240B GST
Registration No: 03ALMPS9240B1Z6

on 09.08.2019 .But the quality of product is too poor so i have refund it after discussing the issue with amazon leadership team.As per him he has given in writing that they will refund the full amount along with self return amount i.e Rs 2324 +2940 =5264.

But from past 2 month they are doing nothing when ever i call they say we will raised your issue to escalation team and they will call.But none of them has ever called .So many forms already filled by amazon executives with assurance that it will be resolved in few day.Now few days become months.
Its my request please help me to get my money back.

Order details : Order Number:[protected]
Invoice Number : IN-40668
Order Date: 09.08.2019
Invoice Details : PB[protected]
Invoice Date : 09.08.2019

Shipping Address : Manish pandey

Manish pandey 405, Karamyogi Apartment,
Sector 10A GURUGRAM, HARYANA, 122001 IN

Please see all attachement .I have tried all possible way but finally i have no choice.