Amazon India — money refund is not correct

Address:

Road no 2,Franklin templeton, Hyderabad, Andhra Pradesh, 500032

Hi team,

As discussed with one of your employee below is the alert message i recieved from amazon when i first pruchase the product :

Alert: you've spent rs.33453.70 on credit card xx8677 at amazon on[protected]:15:16:10. Avl bal - rs.25638.30, curr o/s - rs.124361.70. Not you? Call [protected]

When the money got refunded as i returned the card :

Ur transaction on hdfc bank credit card ending 8677 for rs. 32296.70 has been credited/reversed by amazon on[protected]:20:52:29

Refund initiated: rs.449.00 for vinayak crafters marble chakla/marble roti maker/marb..., available on original method of payment. Details http://amzn.in/orders

Where is my remaining balance and when it eill be credited??

Debit :33453
Credit :32296+449

Please give me any answer as its been long i have been reaching out to u guys

Regards
Sakchi
[protected]