Amazon India — Moto g plus/product not delivered due date

Address:Hyderabad, Andhra Pradesh, 500019
Website:Www.consumercomplaints.in

Product booked on 18/10/2016, reached destination 20/10/2016, no updates thru tracking since and today being del date, even after umpteen calls/mails, cust execs hav made false promises saying product wud b delivered by 8 pm and at every call kept m on hold for 5 mts for escalation without resolution. Now at 9 pm i'm writing this complaint and this being my second bad exp with amazon services and mental agony i'm facing. Hop amazon wud keep up their promises without taking customers for granted.
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