Amazon India — my order cancelled and unable to reach amazon india | |
I ordered few items from amzon india. I used my international credit card from usa, and invoice address (Billing address) i mentioned india address as there is no option to enter usa address, my order is successful and order number generated. But after one day. I received email that i required to send credit card statement and billing address, i sent the required detail then i received another email that they could not able to verify the payment information unsuccessful, And received another email Our attempts to verify the billing address and card details for your order have been unsuccessful. Please arrange for the issuing bank of this card to send this information to our secure fax line: - the billing name and address associated with the card - the last 2 digits of the payment card You can find our fax number on the amazon.in help page: www.amazon.in/help/addressverification And there is no help line number to reach them. Could not expect these kind of issues and no help line and how to resolve guide lines from amazon india. Was this information helpful? | |
|
Amazon India customer support has been notified about the posted complaint. | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
7%
Complaints
19930
Pending
0
Resolved
1458
+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
View all Amazon India contact information
No update even after 2 days...