Amazon India — my order not get to me even whole money paid

Address:

411039

Sir i have buy one wedding ghagra and choli from amazon of rs.704 including shipping charges. And they confirm me by mail and sms also that your product should be delivered on
27.01.2018 but till date my order not get me even mpney get deducted from my bank account. I have call and email them no of time but they giving me poor response to me. Day after tomorrow there is a marrage ceremony in my home and this is a choice of her. She will getting very nervous if this product not get to me. So please help me