Amazon India — My parcel me not deliverd. but company msg. give me deliverd

Address:	Jamnagar, Gujarat, 361007
Website:	WWW.AMAZON.COM

Ordered on 25 october 2016 order#[protected]
but i didn't received the parcel, but company say it is delivered to you. Company and its service worker are defoliated. Company is making costumers fools.
I ordered a phone through amazon it will deliver within 2-3 days
i waited for my phone and after two to three days it gave me an update that the product was delivered to you successfully but i didn't received the product at all after few hours it text ed me that the product was not delivered to you because the costumer out of reach infarct i was available at my home all the day they did not tyexted me about my product at a ll itr shows that my product was delivered at my city two days before but when i called the office to pick up my product it says that your product has been misplaced by us they had sold the phone in black market i never saw such a worst company ever