Amazon India — My refund not accept

Address:

100ft road, shamrao nagar corner, trimurti niwas,, Near Ekta friends circle,

Hello Sir / Madam,
my order number is[protected](ben martin jeans pant and GigglePulm baby boy dress)
My name is - Shivraj L. Mone
My Registration/mobile Number - [protected]
I have been e-mailing and calling this company for the last 1 month but they have not given my refund and they do not say exactly when they will give it, just wait 3 to 5 days your case has been registered and your refund is assured, And calls or e-mails are not answered properly, and my account is now closed. Can't buy anything out of it ... with that company
Speaking on the phone, he says we can't help you. We give you an e-mail to tell them if you have any problem, but for last 1 month I have been e-mailing them but I have not received any help from them ...