Amazon India — need refund for deliverd defective handset

Address:New Delhi, Delhi

I have purchased xolo handset model no. Omega 5.5 from amazon.in of rs. 7999. delivery was made on 7th June 15 order no.[protected] After using it for a day I found that handset is faulty and not working properly. amazon.in policy is guaranteed 10 days return & refunds policy for mobile handsets. My handset return last date is on 19th June 2015. But next day on Monday amazon.in close my account for without any reasons. I contacted them for my handset return but they are refusing by saying that your account had closed so we won''t provide any return/refund or replacement for the faulty handset as they have block my account. Please kindly help me for refund for defective handset sold by amazon.in Ratnesh Gosain [protected]
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