Amazon India — Neither delivery order not return money

Address:	Chhindwara, Madhya Pradesh, 480106
Website:	amazon.in

I place order to the company on 11 march 2017. order for ACTION SHOOS & Green Tea. at the time of order company shows delivery is at my place. but later company return my 'Green Tea" order with tag "delivery is not in your city". Action shoos i order for size 7, company send me size 10. that also return to the company but this 5th april 2017, i didn't get money back to my account, customer care not support earlier said send to your bank account now not answering any more.

if company unable to deliver to my order at my address than why company take my order and also accept money and not return the money after a month.