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Amazon India — Neither product is getting delivered nor refund is initiated

Website:amazon.in

A smartphone (I KALL Z5 (3GB, 16GB)) was ordered on 30-Jul-2022 from amazon.in whose Order #[protected] which was supposed to deliver by 17-Aug-2022.Till now i.e 24-Sep-2022 this product is not delivered and after multiple time speaking with customer executive they are not promising any delivery date nor refund.

Please kindly look into this matter as there is no resolution being made by Amazon.in till date.

Pleas do the needful.
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Amazon India customer support has been notified about the posted complaint.
Sep 28, 2022
Updated by sanjeev735 yet to get any response from Amazon India customer support.
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