Amazon India — no response to customer

Address: Rangareddy, Andhra Pradesh, 500035

Hi
Amazon team.

I am sadanala suryakanth and registered mobile and email is (+91 [protected]) & ([protected]@gmail.com).

Please check my order details: —
Order details
Ordered on 17 july 2019 order#[protected]
Invoice
Shipping address

Sadanala suryakanth
H. No:1-1-338, bs-1, samsruthi apts, block-2, mohan nagar
H. No:1-1-338, bs-1, samsruthi apts, mohan nagar
Kothapet, dilsuknagar, hyderabad, telangana 500035
India

—

I gave order on 17th july 2019 and expected delivery date is in between 1st - 8th august 2019. And today is 9th means almost 22days. Do u people have common sense or the people sitting thier are #. You people doesn't have tracking id or 3rd party contact number. Then how can we see the details.

Yesterday i called to customer care regarding this issue at 20:15 they made 2 transfers and the associate is stating that delivery is on the way and it will be delivered till 21:00. By the by he agent doesn't know speak english or no patients to listen what am saying. How cum to made him supervisor.

This is warning i need my delivery in 24hrs from now rather i approach consumer court and raise a complaint with all details. Because this is 2nd time am facing the problem

Check the below screen shots

1 = present issue
2 = previous issue

This is 1
Image. Png

This is 2
Image. Png

Regards,
Sadanala suryakanth
[protected]