Amazon India Complaints & Reviews

Dear sir,

My name is abhinav sharma (Email id is abhinav. [protected]@gmail.com) which is registered with amazon.

The complaint is with regards to my account which got locked without any warning. I have tried their customer care on phone, email ([protected]@amazon.in) and social media but they have been completely incompetent to solve the most basic of issues. They now sent me mail that [ your order can't be delivered please fax your credit card details with billing address ] but that credit card no mentioned against my name is wrong. I also tried to fax my own credit card details but fax no which they given give transmission error and fax not sent, i told these things to customer care but they are not helping me also send again mail with all details that happen with me but they are not response to any my request.

I am a very old customer of amazon. But 27 july 2019 my amazon.in acoount on hold. I don, t know why my account got hold. My amazon email is [protected]@yahoo.com. And my name is prem kumar. My mobile no. Is [protected]. After july 27, i have mailed amazon several times. I have connected on the amazon helpline 15 time via call and chat. But every time someone avoids saying something. Yesterday (06 aug. 2019) i once called amazon care and it has been so long that why not remove the hold from my account so far. He replied that i’m sorry sir. Our officer had mistyped your information. There was no response from us for this reason. I have mailed this email acoount several times. And provide all deteill through an email. (1) [protected]@amazon.in (2) [protected]@amazon.in but no response me amazon.

I request you please unhold my account.

Ordered on 3 july 2019 order#[protected]

I ordered igcse o level extended mathematics book on july 3 rd on amazon worth inr 1630 it was supposed to reach me by 31 st of july. But till date i havent received it. I tried to notify that to amazon and i got a mail from the mk books with a tracking number. But that number shows it's in transit and complained to amazon and also to the seller that its beyond time and its still showing its in transit and i cant wait any more. I need the order to be cancelled and my money refunded. There is no such option on the amazon website and neither are they responding on customer care.

Sir,

The address in the delivery getting made to me today is the earlier address i lived and i do not know how in spite of me giving the current address where i live and also getting a lot of items delivered here how the delivery is going to happen to my old address???

The orders are[protected] &[protected]

The address it is carring in the track is

Chandrashekar iyer

B 1002, raunak paradise,

Pokhran road no 2,

Thane, maharashtra 400610

But the place where i actually live is

Chandrashekar iyer
Bldg no. I-2, flat no. 302, manchester, puranik city phase 3
Opp. Vedant hospital kasarvadavali, ghodbunder road
Thane, maharashtra 400615
India
Phone number: [protected]

How is this problem going to be solved???

Regards,

Chandrashekar iyer

Order #[protected]
I hv collected a offer jus for prime 100% cb up to rs1000 by collecting 5 coupons of rs20% cb up to rs200 each on 6th july. I placed a order on 8th july for rs982 n got cb of rs982 immediately. After dat i was shown rs18cb for the next order.
After dat i cancelled a product of rs228 and after dat i tried to place order and 100% cb was applying and was shown rs246 cb on rs399 order in checkout page as i hv already availed rs754 cb for the product.
Til 13th or 14th july remaining cb of rs246 was showing for next order as in terms n conditions nowhere its mentioned cb applicabke only on single order. Cc also told orders can b split for getting cb.
After dat due to technical issue cb was not showing in checkout.
Cc person informed even if cb is not showing in checkout page if eligible cb wil b processed.
So i ordered a product on 31st july for rs215. I have to receive cb of rs215. Stil now not received cb. Cc saying cb applicable only once. I know only once is up to rs1000. I was shown cb of rs246 til july 13th n i know m eligible. Collected offer is valid til july 31st. Cc denying cb.
I hv attached the screenshot of the cb of rs246 showing in checkout page on 9th july after cancelling a product.
Pls help me getting the cashback for the offer as promised.

Dear customer care,
I have placed an order for :good friends backpack durable light weight bag for school college office laptop unisex bags pack of 2 (Red), but while i open i could found only one bag.

Order placed on 27 july 2019
Order #[protected]
Total 1, 049.00.
Please check and clarify the order whether there should be pack of 1 or 2. If 2 then send the another one at the earliest.
Waiting your reply.

I have ordered a redmi note 5 pro from amazon. There was a damaged on screen, so file a replacement. An technician from amazon side has checked my phone and agreed about the damaged. But after calling 4, 5 times, i am neither getting the replacement nor proper response from the team. Tracking id:[protected].

Date of delivery : 26-july-2019
Date technician visits : 29- july-2019
Date of first complaint : 31- july-2019
Date of second complaint : 1- aug-2019

Sir/madam,
I like to address my complaint against amazon india and product seller - bellakit for not delivering my product despite said timeline. I ordered my product from amazon india on 9/7/2019 and was expected to be delivered on 24/7/2019. Both of them neither updated any status of my delivery despite my complaints. The details of my product has been provided below for your reference.

Order no:[protected]
(Fidgetgear ukulele case bag, 23 inch pu leather waterproof carring bag backpack brown)

Amazon provided a bad quality led and they are denying to refund n return it....

I bought tcl led from amazon on july 26th, 2019 with return policy till august 5th, 2019.

Today, i updated at amazon that i do not need the product as picture quality is not matching. Amazon executive said that if led is broken or has any fault then we can replace it but we cannot take the refund back.

My concern is why would i keep a led when i am not satisfied with the picture quality. I am planning to buy sony now so i need refund and return of the product.

I have a 6 month old kid - what if his eyes gets some problem by looking at a bad quality led. My wife has eye glasses with high number, she is not at all comfortable with the picture quality.

I had a very long discussion with amazon executive and amazon's escalation team but they said no to return and replace it.

I need my money back, please advise with the process of filing a case. Thank you!!

Refund was initiated by amazon of ₹10100 on 6th may 2019 but still didn't come to my account, when i contacted amazon through email, and call they were saying the process is done by us and you need to contact your bank, they sent a referral amazon refund reference code 270920 that is to be given to the bank as suggested by amazon, please solve my problem of refund and if possible contact amazon to reinitiate the fund to my account directly,
Screenshot is there please take a look,
But bank is saying that they do not value the referral code send by amazon and when i asked amazon to give me the utr number of that bank they sent the amount, they refused

Order number - #[protected]. Order placed on-21.04.2019. Item name - ray-ban eye wear frame. I paid rupees-7, 174.00. But i returned the ray-ban eye wear frame on-09.05.2019 as per amazon return policy by india post to amazon seller gmr airport city pin-500108 r. G. I airport so from arjuna behera at-medical campus po-mohana district-gajapati state-odisha pin-761015. As per my tracking shows the seller received this item on - 12.05.2019. But the seller is not return my money till today. So kindly help me for my refund amount. Thanks

I purchase mobile from Amazon and I return it to the Amazon, 19 th july refund issued from amzon and still not credited to the account, refund reference number is[protected].bank person also not responding properly. My bank is corporation bank whitefield, account number is [protected], please refund my money back,

I ordered sandisk ultra 32gb 10 class sdhc memory card with adapter on amazon at date:[protected]. This order no. Provide from you is[protected]. Name & adress was dm chaudhary at - b-20 narayan residency, in akshardham apartment, mehsana but i donot get my orders iteam till today..
I request you to give me my selected 1 item as soon as possible ie. Tomorrow.
If i will not get its tomorrow i may be complain to your head and also keep your company as loosed service. I also try for cancellation.
From - dm chaudhary

Past 1 year experience i got worst service from amazon nearly 7 shipments were returned including the latest one. Poor response from customer care with no action after several follow ups. Amazon customer service will be doing a lot apologize instead of solving the issues. Past 5 year experience with amazon i am totally unhappy and frustrated with their services and products.

No one is coming to my place from last 3 days to solve my battery complaint at my home. Very bad service and your call centre guys does not know who is the right dealer for my area sarjapur 572125. Every dealer say it’s not his area. My complaint number on 1 st august is [protected] and my complaint number on 3 rd august is [protected]. Now one of the dealer said he will come let me see what happens

I have ordered one plus 7 mirror grey 6gb ram 128 gb rom on 29 july on amazon order id[protected]. This product is expected to be delivery by 31st july. But amazon failed to deliver on that day and asked me to wait for next day 1 august. On 1st august again the same story they don’t deliver. Asked me to wait till 3 august 2019. When i asked them to take action about this they told me just wait. Till delivery of the product. When i contacted amazon patna final delivery station executive about this. He told me that my product is missing from there delivery hub. When i contacted to amazon executive about this. They refuse to accept it. And said they don’t have any information about this. My contact phone is [protected]. Please do favour to this. When will receive my product. Last two days they are increasing maximum delivery date by one day. Please take immediate action to this.

I placed an order on amazon for bajoria furniture items. The item constantly showed a status that it has been shipped on 8th july but didn’t reach me. Amazon could not track the package also. I failed to get the items even after 6 calls to amazon to get the delivery.

No response from the seller. No response from amazon. You cannot even share the feedback on amazon or the seller on the website so that other potential buyers can benefit from this episode.

My name is r. Poovarasan and i had ordered headset of rs.699 (Jbl c200si in-ear with mic (Gun metal) amazon on (20/07/2019) and after (20/07/2019) i cancelled this order due to personal reason. And on (25/07/2019)
Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number[protected]
And told me to fill charge dispute form but indian bank doesn't have such policy. So
Please kindly respond to this complaint it's very urgent. My card number is ([protected])
Thanks you sir

I had ordered new tech galaxi s plush on dated 15/04/2019 thru online payment from allahabad bank debit card. Amount of rs. 4800.49 order id is[protected] but later i canceled the order. I called amazon for refund my amount but they said, cancellation of order will be done by 30th may 2019. I received the mail that refund of rs. 4800.49 has been processed successful on 04th june 2019 and the amount should reflect in your account by 11th june, 2019 translation id[protected]. Till date i have not received the amount in my bank account. I had so many followup with my allahabad bank customer care but they are saying we have not received the amount in your bank account. Allahabad compliant ticket no. Is 109597. Now problem is amazon customer care is saying we have transfer the amount in your account and allahabad is saying we have not received the amount. Please help me to get my amount back.

I was in urgent need for antivirus for my laptop. I saw quick heal antivirus supply within 2 hours online in amazon’s site. I placed order immediately, as i was in urgent and immediate need on 31st july in the morning and pad required amount through credit card. When not received even upto 12 hours, i checked my order status which shows that if not received upto wednesday i. E 7 days, contact. It is not possible to wait for 7 days for antivirus for my laptop which is used throughout day.
Pl help me out and disconnect such cheating suppliers.
My order no. Order#[protected]
Champa lal jangid
[protected]@gmail.com
Mob: [protected]